Shipping and Returns
We offer free express shipping within Australia on all purchases over $100.
Shipping within Australia will take approximately 3-5 working business days, via Australia Post.
For all orders under $100, we will require your delivery address and order request to provide a quote via a nominated email.
For international inquiries, please email the team on firstname.lastname@example.org.
We require your delivery address and order request to provide a quote on postage price and approximate delivery time.
we do not deliver to international PO BOX addresses;
prices do not include customs duties, foreign taxes or other fees which may be imposed; this is the responsibility of the purchaser. Please check with your local customs office for further information.
Selected styles are available via SHOPTIQUES.COM where international shipping is calculated at the shopping cart.
Easy Returns & Exchanges
Instore exchanges are at the discretion of the sales assistant and management team.
Change of mind will not be a reasonable reason to automatically grant an exchange.
Reduced/sale items will not be exchanged.
All postage costs are the responsibility of the customer if an exchange is approved.
A return or refund is at the discretion of the sales assistant and management team.
Change of mind will not be a reasonable reason to automatically grant a return or refund.
Reduced/sale items will not be refunded.
In the event an item is faulty due to manufacturing, it is our policy to first repair the item, and in course exchange for the exact item if in stock and unable to repair.
Of course we will happily exchange or refund any item that we see unable to repair and or replace for the exact same item - manufacturing fault.
All refunds will be processed via the original form of payment.